General FAQs
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How much do you charge for home removals?
There are many factors to consider in any home move and we’d need to complete a survey to give you an accurate price. If you have a smartphone, our survey app is a handy way to get an estimate. [PAUSE 10 SECONDS] You can download our survey app here- ht...
Do you have self storage units available at your Adlington site?
Yes, we have a selection of unit sizes available.
Do you provide boxes, tape etc?
Yes we do! You can see our range of products here -https://www.andrewporterltd.co.uk/self-store/packing-materials/
Do you offer storage?
Yes! We are specialists in storage. We have the UK’s largest storage warehouse in the North West.We offer both self storage and containerised storage, which is ideal for between-home moves. [PAUSE 10 SECONDS] Our Kendal self storage site is the only sel...
How much do you charge for storage?
Our Self Storage starts from just £10.00 per week. Prices depend on how much you need to store, how long you need to store it for, unit availability, which location you’d like to store your items at, and current offers. [PAUSE 10 SECONDS] This is based ...
How much notice do you need for removals?
As much as possible! Our removals team is hugely busy at the moment so we suggest you book your date as soon as you can.
Can I get a quote?
Of course! If you can give me your name, telephone number and theaddressesto and from, I’ll get a member of the team to contact you to arrange this. [VISITOR GIVES DETAILS] If you have a smartphone, our survey app is a handy way to get an estimate for a...
Where are your offices?
Our head office is in Adlington, Lancashire. We also have a self storage facility in Kendal, Cumbria.
Do I need insurance
Yes. We can arrange it or alternatively, if you have it, we will need to see evidence of it before we complete the agreement.
Do you have self storage units available at your Kendal site?
Yes, we have a selection of unit sizes available.
How much do you charge for business removals?
There are many factors to consider in business reclocations and we’d need a surveyor to visit you to give you an accurate cost. Can we take your telephone number so a surveyor can get in touch directly and ask some initial questions?
How much do you charge for international removals?
There are many factors to consider in any home move and we’d need to complete a survey to give you an inaccurate price. If you have a smartphone, our survey app is a handy way to get an estimate. [PAUSE 10 SECONDS] You can download our survey app here-h...
I need specialist removals, can you help?
We are specialists in removals of high value art, antiques and collections.We can provide a wide selection of packing materials including breathable wrapping and even bespoke crates.
What are your business hours?
For our Adlington site: Monday to Friday - 8.00am to 6.00pmSaturday - 9.00am to 4.00pmSunday - 10.00am to 2.00pm For our Kendal site: Monday to Friday - 8.30am to 5.30pmSaturday - 9.00am to 4.00pm Non-standard hours apply on the following days: Christma...
Do you offer packing services?
Yes. Our crews can pack your items for you. Just ask your surveyor when they visit. We offer a full pack service or fragile pack, to protect your delicate items.
What size self storage unit do I need?
We offer units starting at 25 sq ft up to 125 sq ft, and more. Our online sizing guide would be a good starting point. You can call in to our facility to browse available units (please wear a mask) or we can get a self storage team member to call you an...
I would like more information on your fulfilment services.
We offer professional storage and fulfilment services for businesses of all types and sizes. Let me get a member of this team to call you and chat through your requirements. Please can I take your name,company nameand telephone number?