General FAQs
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Do you deal in property sales?
Yes, we do. What sort of thing are you looking for?
Can you book in a viewing for me?
The quickest way to do this is to fill in the ‘Request a viewing’ information next to the property details. We will then book this in with the vendor and let you know when it is confirmed and whether you will be meeting Jessica or Daniel.
How do I get in contact for maintenance?
For maintenance, please email propertymaintenance@ameliesonline.co.uk.
I think we have a gas leak, what do I do?
I'm sorry to hear that. If you think there is a gas leak, you'll need to contact British Gas or Transco to report it.
What are your sales fees?
1% with nothing to pay upfront unless you need an EPC which is £69 + vat. This includes all your professional photos, floor plans and Premium Listing on Rightmove.
Is management In House?
Yes, we manage all our properties in house so we know exactly what is going on at all times. We also have a bank of local, trustworthy contractors if any work needs carrying out on your property.
Do you provide floorplans?
Yes, we supply floor plans for both sales and lettings which include square footage and individual room measurements.
Do you deal in property lettings?
Yes, we do. What sort of thing are you looking for?
What are your lettings fees?
Are you a landlord or a tenant? [IF LANDLORD] You can see our fees here - https://www.ameliesonline.co.uk/images/landlord-fees.pdf [IF TENANT] You can see our fees here - https://www.ameliesonline.co.uk/images/tenant-fees.pdf
What areas do you cover?
We cover the most of the Oxfordshire area.
Can I register with you?
Yes, you can register with us here- https://www.ameliesonline.co.uk/register-with-us
Where do you market your properties?
Our sales properties are marketed on Rightmove, Zoopla, Prime location as well as our own website and social media. Our lettings properties are advertised on Rightmove, our own site, and social media.
Will Amelies do all viewings?
Yes, of course!