General FAQs
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I have an issue at school, can you help?
Yes, we can help with this. [CONTINUE VIA SCRIPT STEPS]
Can you write the appeal for me?
Yes, our barristers are experts at drafting persuasive appeals, and can do this for an additional cost. In most cases, however, the barrister will want to have a consultation with you first. Do let me know if you would like us to call you to discuss how...
Can you help with X…?
I can get one of our barristers to confirm if this is something we can assist with. If I could take your name, email address and telephone number, someone from the team will be in touch asap to discuss your situation.
What is your success rate?
We do not keep those statistics. As barristers, we are prohibited by our code of conduct from advertising or promoting success rates.
Can you guarantee success?
We can guarantee 100% commitment to your case but we cannot guarantee success.
Do you give free consultations?
In quiet periods, our barristers offer short consultations at no charge. As this is a very busy period, we are only offering full consultations (1-2 hours) with our barristers. These are paying.
Are you a bot?
No, I'm a real person and part of the Alpha Academic Appeals team, linking prospective clients with our specialist barristers.
Why should we trust you?
We are a team of 14 qualified and practising barristers, regulated by the Bar Council and Bar Standards Board. Our barristers have been helping students with their university appeals and complaints since 2011. We have helped thousands of students, acqui...
Can you help with essay-writing companies blackmailing students?
Yes we can. If I could take your name, email address and telephone number, someone from the team will be in touch asap to discuss your situation.
Do you operate at weekends?
Yes we do.
How much do you cost?
The cost depends on the nature and complexity of the case, and what needs to be done by our specialist barristers. The barristers offer advice, drafting of documents, and representation at hearings (if permitted). Would you like us to call you to discus...
Where are your offices?
We are based in London. However, since most of our clients live outside London, and even abroad, we have many consultations by Skype (as well as face-to-face for those able to see us in person).
I’ve been withdrawn from my course.  Can you help?
Absolutely. We're a team of 14 barristers who specialise in university appeals. We deal with cases involving withdrawal and termination regularly. Do let me know if you would like us to call you to discuss how we can help you.
What does a consultation entail?
It depends on the case but generally it includes advice on prospects of success, analysis of strengths and weaknesses of the case, articulation of arguments, advice on tactics and evidence, and discussion of the appeal statement.
Can you deal with student visa/immigration issues?
Yes we can. If I could take your name, email address and telephone number, someone from the team will be in touch asap to discuss your situation.
How quickly will someone call me?
[IF DURING THE DAY AND BEFORE 8PM 7 DAYS A WEEK] We aim to call you back within 2 hours, and hopefully within the hour. If you want to speak to someone right now, you can always call us on 0800 368 9230. [IF AFTER 8PM 7 DAYS A WEEK] We may get back to y...
Will the information I give you be confidential?
Your information will be treated in the strictest confidence by qualified lawyers.
I’m a teacher, can you help me with an appeal?
Yes, we can assist you. If I could take your name, email address and telephone number, someone from the team will be in touch asap to discuss your case. Your information will be treated in the strictest confidence by qualified lawyers.
I would like to discuss my case/my son/daughter’s case please.
Certainly, we have a team of 14 barristers who specialise in university appeals and who, between them, have helped thousands of students. If you would like to arrange a consultation, please let me know and I will ask one of the team to get in touch with...
How much does a consultation cost?
The cost depends on the nature and complexity of the case. As the stakes are usually very high for students, we strive to offer the most professional and high quality service possible. A ballpark figure for the consultation, including the barrister’s pr...
Are there any extra costs after the consultation?
It depends. Some clients only have the consultation and then decide to continue on their own. Others ask our barristers to write the appeal for them and/or represent them at hearings. These would incur additional costs.
Can you represent students at hearings?
Yes, if permitted by the university’s rules and regulations. All our barristers are expert advocates who appear regularly in hearings, from university hearings to trials in court.
Do you do no-win-no-fee?
Our barristers strive to get the best outcome for their clients in every case, but we do not offer ‘no win no fee’.
How quickly can you help?
We have a fast-track service which can result in a consultation within 24 hours. This incurs an extra charge of 25% over the usual fee.
Can you explain what your service provides or does?
Sure. We're a team of 14 barristers who specialise in university appeals. We offer advice, drafting of documents, and representation to students. Do let me know if you would like one of us to call you to discuss how we can help you.
Do you have experience of university appeals?
Our barristers have been helping students with their university appeals and complaints since 2011. We have helped thousands of students, acquired vast experience, and seen a large number of scenarios.
Will I be charged for an initial call?
The barristers will initially discuss your situation over the phone at no charge. Payment is only required if you then choose to proceed to a full consultation.
[IF THE VISITOR IS WORRIED ABOUT CONFIDENTIALITY]
Please rest assured that every member of the team is made up of lawyers who have strict duties of confidentiality. They will not disclose your information to anyone.
I have an issue at College, can you help?
Yes, we can help with this. [CONTINUE VIA SCRIPT STEPS]
I have an issue at University, can you help?
Yes, we can help with this. [CONTINUE VIA SCRIPT STEPS]
Can you offer advice on this chat?
Just like doctors need to examine patients before they give a diagnosis, our barristers need to see all the relevant documents before giving their advice. Would you like us to call you to discuss how we can help you?