I'm sorry to hear that. You can complain in person at any of our receptions, by phone, in writing or by email. Which site are you staying in?
[VISITOR CONFIRMS THE SITE THEY ARE STAYING IN. GET CONTACT DETAILS FROM THE SITE FOLDER IN THE KB]
[FOR EXAMPLE]
Thanks. The contact details are 01273 928 810 / hollingburyhouse@abodusstudents.com. You can find out more about the complaints procedure here - https://abodusstudents.com/complaints/