Can You Share Information With Me if I Call to Check Up on My Young Adult?

We understand that you might want to check in, but we are unable to share personal details about your young adult unless you request a wellness check. This is because we are bound by strict GDPR (General Data Protection Regulation) rules to protect their privacy.


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If you’re listed as a guarantor, we can share information related to rent payments or charges, as these are linked to your role as a co-signatory on the tenancy agreement. However, we cannot provide details about their activities, well-being, or personal matters without their explicit consent.


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If you’re concerned, our property team can conduct a wellness check to ensure they are safe and let you know they’re okay. Beyond this, their privacy will always be protected in line with GDPR regulations.


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At Abodus, we take your young adult’s privacy seriously while prioritising their safety and well-being. If you have concerns, don’t hesitate to get in touch, we’re here to help however we can.