Script
4
Notes go here - information about the client, what they do, who they are, where they're based, etc.
[VISITOR WANTS A SERVICE NOT PROVIDED]The service you require is not something we offer. If you have any further questions feel free to give us a call on X. [VISITOR TRYING TO SELL TO US]I'm not able to help you via live chat. You're welcome to give us ...
[VISITOR STARTS CHAT]Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today? [VISITOR STATES REQUIREMENT]OK. I can get a member of the team to contact you to discuss this. If I could take your name, email address and telephone number, ...
[CALENDAR BOOKING LINK GOES HERE]