If you think the visitor sounds like they think they’re talking to the SRA (https://www.sra.org.uk/ - the Solicitors Regulation Authority), please check this with them and if so, direct them to the SRA website. OK. Can I check if you’re enquiring about an SRA related issue?

[IF YES]

OK. We only represent professionals and firms ( mainly Solicitors/Surveyors/Accountants/Licensed Conveyancers etc) who are being investigated for misconduct or facing a hearing before the Tribunal. We’re not part of the SRA. You’d need to contact them here - https://www.sra.org.uk/.