1 [VISITOR STARTS CHAT]

Hi, I'm [OPERATOR FIRST NAME] with Adams Homes. I'm happy to help you with questions you may have regarding home and community information, customer/homeowner support, or other inquiries!

2 [VISITOR STATES REQUIREMENT]

OK. In case we get disconnected, may I take your name, email address and telephone number?

3 [VISITOR GIVES NAME & NUMBER]

[IF VISITOR IS INTERESTED IN NEW HOMES, ASK THE FOLLOWING DISCOVERY QUESTIONS]

Q1:

Do you have a certain time frame in which you're looking to move?

Q2:

Are you looking to stay within a certain budget? If so, could you tell me what it is?

Q3:

Do you have specific needs regarding the number of bedrooms/bathrooms, or home and lot size?

Q4: [CHECK IF YOU ALREADY HAVE NAME AND NUMBER]

Thanks for this information, it's helpful in ensuring we find the perfect home for you! We’ll be in touch asap.

4 [VISITOR SAYS THANKS/CONFIRMS]

You’re welcome. Thanks for chatting with us today!

5 [INPUT VISITOR DETAILS INTO CRM VIA THIS FORM]

https://www.adamshomes.com/lasso-chat-services

IF YOU DON’T GET THE VISITORS EMAIL ADDRESS, USE notgiven@notgiven.com IN THE CRM FORM.