- "My log ID is not working, I'm locked out"
- "I forgot my password for MyQLink"
- "I need to assign a new user"
- "The supply drawer is stuck"
- "The cubie is not opening properly"
- "The door on the cabinet is sticking"
- "I need to set up training"
Thanks for confirming you are looking for support. In case we get disconnected, can I take your name, email address, state and company name?
[VISITOR GIVES DETAILS]
Thanks for confirming. It will be necessary to reach out to the support team for assistance, let me provide you with the email address Support@ZIMBIS.com and phone number.
US - 866.907.0860
CA - 800.865.3541
UK - 0808.101.4693
AU - 800.862.130
NZ - 0800.426.354
HK - 800.965.913
[PAUSE 10 SECONDS]
If you are unable to reach out I can have a team member contact you to follow up with assistance. The response time will depend on the volume of work they have at the moment.
[IF YES, CONTINUE VIA SCRIPT STEPS, RAISE AS A CLIENT LEAD]