[VISITOR STARTS CHAT]

Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?

[VISITOR STATES REQUIREMENT - IF POTENTIAL NEW CLIENT]

OK, I can book you in for an initial discovery call at a time that suits you. Would you like to book a time now?

[IF YES - USE CALENDLY LINK SCRIPT KB ARTICLE - https://calendly.com/nr-yorkshireaccountancy/15min]

[IF NO TO BOOKING]

OK. If you’re looking for a quote, you can do this here - https://www.yorkshireaccountancy.co.uk/get-a-quote/. Alternatively, so I can get a member of the team to contact you, could I take your name, email address and telephone number?

[VISITOR GIVES NAME & CONTACT DETAILS]

Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.

[VISITOR SAYS THANKS/CONFIRMS]

You’re welcome. Thanks for visiting!