[VISITOR STARTS CHAT]

Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?

[VISITOR STATES REQUIREMENT - MUST GET EMAIL ADDRESS AT LEAST!]

[NOTE: KIOSKS ARE DESIGNED FOR OUTDOOR USE AND CANNOT BE USED INDOORS]

OK. So I can get a member of the team to contact you, could I take your name and email address?

[VISITOR GIVES NAME & CONTACT DETAILS]

Thanks [VISITOR FIRST NAME]. Can I take your number and location too please?

[VISITOR GIVES DETAILS]

Thanks, we’ll be in touch asap.

[VISITOR SAYS THANKS/CONFIRMS]

You’re welcome. Thanks for visiting!