Operator notes

Trustist provides a review platform for its clients so they can easily gather reviews and aggregate them across Google, Facebook and Trustist itself. 


Trustist does have some integrations with Google, but if someone is asking about these they’re likely already a client.


NOTES:

- https://www.trustistreviewer.com/uk/ - login page

- If you see /local-reviews/ in the URL, the page the visitor is on is a client's reviews page. Therefore this visitor may or may not be interested in Trustist - they might only be there because of the client of Trustist (clients have a badge on their websites showing their reviews and a link to Trustist).

- If the URL doesn't contain /local-reviews/ then it's most likely the visitor is on the main Trustist website and is interested in Trustist only.

- If the visitor asks a question about anything to do with using Google, for example getting/using/authorising Google My Business (GMB), you need to suggest they contact Google directly.


Our role is to:

  1. Understand the requirements of the visitor
  2. Answer any questions about Trustist
  3. Take details, including company name and book demo/raise as a lead