Script steps

[VISITOR STARTS CHAT]


Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?


[VISITOR STATES REQUIREMENT]


[IF THEY’RE NOT CLEAR ON WHICH PRODUCT THEY WANT, PLEASE ASK!]


Which product are you interested in?


[VISITOR STATES OR HAS ALREADY STATED WHICH PRODUCT THEY’D LIKE]


[USE THE LINKS BELOW TO BOOK DEMO, ASKING THEM THE RELEVANT QUESTIONS AND COMPLETING THE BOOKING]


RotaOnehttps://www.thinking-software.com/time-attendance/book-a-demo


Musterdhttps://www.thinking-software.com/musterd/book-a-demo


[IF NO TO DEMO/VISITOR HAS OTHER QUESTIONS]


OK. So I can get a member of the team to contact you, could I take your name, email address, telephone number and company name?


[VISITOR GIVES NAME & CONTACT DETAILS]


Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.


[VISITOR SAYS THANKS/CONFIRMS]


You’re welcome. Thanks for visiting!