Script steps

[VISITOR IS INTERESTED IN A PRODUCT(S)]


OK. To give you more information and take your order, I can get a member of the team to contact you. Could I take your name, email address and telephone number?


[VISITOR GIVES NAME & CONTACT DETAILS]


Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.


[VISITOR SAYS THANKS/CONFIRMS]


You’re welcome. Thanks for visiting!