The Harley Street ENT clinic in London can provide care for ear, nose, throat or balance problems. They provide care for people across the UK from their clinic in Harley Street, London.

All potential leads MUST be asked the qualifying questions KB article!

Our role is to:

1. Determine the service the visitor is looking for
2. Follow qualifying questions as per script steps [WE MUST KNOW ABOUT THEIR SYMPTOMS AND PRIVATE HEALTH INSURANCE STATUS]
3. Take details and raise the lead [IF VISITOR WANTS ASAP, ADD ‘URGENT APPOINTMENT’ TO THE AGENT WRAP-UP COMMENTS]