Script steps

[VISITOR STARTS CHAT]


Hi, I’m [OPERATOR FIRST NAME]. Can I help you with anything today?


[VISITOR STATES REQUIREMENT - CHECK LIST OF SERVICES THEY OFFER BELOW]


OK. Are you an existing client?


[1. IF NO - NOT AN EXISTING CLIENT]


OK, the best thing to do is book an initial consultation to discuss your requirements. Before I give you the link to do this, can you confirm that you're based in the UK?


[IF BASED IN THE UK]


That's great, thanks! To book your consultation, please visit https://calendly.com/the-good-marketer/consultation-30-minutes


[IF NOT BASED IN THE UK]


Thanks. Unfortunately we can only work with businesses in the UK.


[2. IF YES - IS AN EXISTING CLIENT]


OK. So I can get a member of the team to contact you, could I take your name, email address and telephone number?


[VISITOR GIVES NAME & CONTACT DETAILS]


Thank you, [VISITOR FIRST NAME]. That’s been booked for you / We’ll be in touch asap.


[VISITOR SAYS THANKS/CONFIRMS]


You’re welcome. Thanks for visiting!


SERVICES THEY OFFER:

Social Media Advertising

  • Facebook advertising
  • Instagram advertising
  • Twitter/X advertising
  • TikTok advertising
  • Pinterest advertising
  • LinkedIn advertising

Pay-Per-Click (PPC) Advertising

Branding and Logo Design

Content Marketing

Search Engine Optimisation (SEO)

Website Development

WordPress Development

Shopify Development

Website Hosting

eCommerce Marketing

Growth Marketing

Digital Marketing Strategy

Retail Marketing

Facebook Ads

Digital PR

Video Production Services

Blog and Content Creation


SERVICES THEY DON'T OFFER:

Direct B2B marketing


















[OLD SETTINGS - DO NOT USE!]

[VISITOR STARTS CHAT]


Hi, I’m [OPERATOR FIRST NAME]. Can I help you with anything today?


[VISITOR STATES REQUIREMENT - CHECK LIST OF SERVICES THEY OFFER BELOW]


OK. Are you an existing client?


[1. IF NO - NOT AN EXISTING CLIENT]


OK, I can book you in for an initial consultation to discuss your requirements at a time that suits you. Would you like to arrange this now?


[IF YES, USE CALENDLY - https://calendly.com/the-good-marketer/consultation-30-minutes]


[IF NO - DOESN'T WANT TO BOOK A CALL]


OK. So I can get a member of the team to contact you, could I take your name, email address and telephone number?


[2. IF YES - IS AN EXISTING CLIENT]


OK. So I can get a member of the team to contact you, could I take your name, email address and telephone number?


[VISITOR GIVES NAME & CONTACT DETAILS]


Thank you, [VISITOR FIRST NAME]. That’s been booked for you / We’ll be in touch asap.


[VISITOR SAYS THANKS/CONFIRMS]


You’re welcome. Thanks for visiting!


SERVICES THEY OFFER:

Social Media Advertising

Pay-Per-Click (PPC) Advertising

Branding and Logo Design

Content Marketing

Search Engine Optimisation (SEO)

Website Development

eCommerce Marketing

Growth Marketing

Digital Marketing Strategy

Retail Marketing

Facebook Ads

Digital PR

Video Production Services

Blog and Content Creation


SERVICES THEY DON'T OFFER:

Direct B2B marketing