OK, are you an existing client?
[IF YES]
Thanks. I can get someone from the team to contact you asap. If I could take your name, email address and telephone number, we'll be in touch.
[IF NO]
OK, no problem. Do you need help to fix your website, or are you looking to create a new one?
[VISITOR RESPONDS]
Thanks. So we can discuss this with you, can I book you in for a consultation?
[IF YES - CONTINUE VIA SCRIPT STEPS]
[IF NO]
OK, I can get a member of the team to contact you if you'd prefer? If I could take your name, email address and telephone number, we'll be in touch asap.