[VISITOR STARTS CHAT]

Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?

[VISITOR STATES REQUIREMENT]

[IF THEY’RE AN EXISTING CUSTOMER - ASK IF NOT SURE]

OK. The best thing to do is call us on 01769 309007 or email letsgo@thebucketlistcompany.co.uk and someone from the team will be able to assist.

[IF NEW CUSTOMER OR NEW BOOKING]

OK. We can discuss your requirements during a quick discovery call. Would you like to book one now?

[IF YES - USE CALENDLY LINK KB ARTICLE]

[IF NO]

OK, I can get a member of the team to call you. If I could take your name, email address and telephone number, we’ll be in touch asap.

[VISITOR GIVES NAME & CONTACT DETAILS]

Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.

[VISITOR SAYS THANKS/CONFIRMS]

You’re welcome. Thanks for visiting!