Script steps

[VISITOR STARTS CHAT]


Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?


[VISITOR STATES REQUIREMENT]


[1. IF THE VISITOR WANTS TO JOIN A TRAINING PROGRAMME]


That's great! So I can understand where you are in your journey, could you tell me if you're just starting up, already set-up and looking to grow, or well-established and looking to move to the next level?


[1a. IF JUST STARTING UP]


Thanks. Very exciting! For this we'd recommend our Startup Programme. When you sign up to get instant access to all course material so you can start your journey with confidence. It costs £420 or can be split into 3 payments of £140 each. You can learn more here - https://www.6figurebookkeeper.com/startup-bookkeeper-courses/ - or if you'd like to discuss how it works, I can book you in for a discovery call.


[IF THEY'D LIKE A DISCOVERY CALL]


OK, let me check when the next available time is. [CHECK TIMES AND BOOK VIA https://calendly.com/the6figurebookkeeper/discoverycall]


[1b. IF ALREADY SETUP & LOOKING TO GROW]


Amazing! For this we'd recommend our Success Programme. When you sign up to get instant access to all course material so you can start your journey with confidence. It costs £2400 or can be split into 12 payments of £200 each or 6 payments of £400 each. You can learn more here - https://www.6figurebookkeeper.com/bookkeeper-courses/ - or if you'd like to discuss how it works, I can book you in for a discovery call.


[IF THEY'D LIKE A DISCOVERY CALL]


OK, let me check when the next available time is. [CHECK TIMES AND BOOK VIA https://calendly.com/the6figurebookkeeper/discoverycall]


[1c. IF WELL ESTABLISHED]


That's fantastic! Our Bookkeepers Mastermind could be a great fit for you. You can learn more here - https://www.6figurebookkeeper.com/mastermind/. So we can discuss this with you and see if it's a good fit, I can book you in for a discovery call. Would you like to arrange this now?


[IF THEY'D LIKE A DISCOVERY CALL]


OK, let me check when the next available time is. [CHECK TIMES AND BOOK VIA https://calendly.com/the6figurebookkeeper/discoverycall]


[2. FOR A, B & C, IF THEY DON'T WANT TO BOOK A CALL AND WANT TO KNOW MORE, TAKE DETAILS]


OK, no problem. So I can get a member of the team to contact you to discuss how we can help, could I take your name and email address?


[VISITOR GIVES NAME & CONTACT DETAILS]


Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.


[VISITOR SAYS THANKS/CONFIRMS]


You’re welcome. Thanks for visiting!


[3. FOR A, B & C, IF THEY DON'T WANT TO GIVE DETAILS, OFFER THEM THE FREE BOOK OPTION]


OK, if you'd prefer, you can start with a free copy of our book 'The Bookkeeper Rises'. Simply visit https://strategycall.scoreapp.com/ and answer a few questions and we'll send you a copy.


[4. FOR ALL OTHER ENQUIRIES]


OK. I can get a member of the team to contact you regarding this. Could I take your name and email address?


[VISITOR GIVES NAME & CONTACT DETAILS]


Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.


[VISITOR SAYS THANKS/CONFIRMS]


You’re welcome. Thanks for visiting!