OK, can you confirm that you're an existing client?

[IF YES]

Thanks. To contact support, either login to the customer portal here - https://studiovine.co.uk/login - or send us a message via WhatsApp on 07354 756 043 (note that we can only accept messages).

[IF NO]

OK. We cannot provide urgent services unless you're an existing client. If you need help with your website or graphic design, we'd be happy to assist.

[BASED ON THEIR RESPONSE, USE THE SCRIPT STEPS FOR EITHER WEBSITE OR GRAPHIC DESIGN DEPENDING ON THEIR NEEDS]