Yes, if you have a discovery call or any other type of meeting that was booked online, you'll see the option to cancel or reschedule within the confirmation email.

[PAUSE 10 SECONDS]

If the meeting wasn't booked online, I can let the team know and someone will confirm the changes you need. If I could take your name, email address and telephone number, I'll pass your request onto the team.

[IF VISITOR CONFIRMS DETAILS AND WANTS US TO UPDATE THE MEETING]

Thanks for confirming, [VISITOR FIRST NAME]. Someone will be in touch to confirm your request.

[RAISE AS A CLIENT LEAD - DO NOT USE ACUITY SCHEDULING]