[VISITOR STARTS CHAT]

Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?

[VISITOR STATES REQUIREMENT - SEE LIST OF THINGS THEY DO AND DON'T DO BELOW]

[IF THEY DON'T DO WHAT THE VISITOR NEEDS]

Sorry, but we don't offer that legal service. Is there anything else we can help you with?

[IF THEY DO WHAT THE VISITOR NEEDS]

OK, we can help with this. So I can get a member of the team to contact you to discuss your case further, could I take your name, email address, and telephone number?

[VISITOR CONFIRMS DETAILS]

Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.

[VISITOR SAYS THANKS/CONFIRMS]

You’re welcome. Thanks for chatting with us today! 

SERVICES OFFERED

Separation

Separation

Civil Dissolution

Divorce

Joint Representation

Financial Matters

Asset Division

Financial Relief

Property Division

Children Law

Child Arrangements

Grandparents' Rights

International Relocation

Domestic Abuse

Injunctions

Non-Molestation Orders

Occupation Orders

Local Authority Matters

Care Proceedings

Public Law Outline (PLO)

Special Guardianship Orders

Family Mediation

Financial Mediation

MIAMs (Mediation Information and Assessment Meetings)

Separation Mediation

Additional Services

Divorce Calculator - https://southgate.co.uk/divorce-settlement-calculator/

Family Law Advice and Representation

Solicitor Certification and Document Witnessing Services

Change of name (deed poll)

SERVICES NOT OFFERED

TBC - this is a list of things you are often asked for, or presumed to offer, but don't.