Operator notes

Rivervale is a vehicle hire company. They do not lease or hire vehicles to individuals - they must be enquiring on behalf of a business/charitable organisation/school. Rivervale will take part-exchange minibuses and sell used to businesses/charitable organisations/schools.

 

Our role is to: 

  1. Understand the requirements of the visitor and establish if they are enquiring for private reasons (someone NOT working within the education sector, for a school, church, charitable organisation, or scout group, or enquiring on behalf of a business - Rivervale doesn’t offer their services to private individuals), and confirm they are enquiring on behalf of a school/business/charity or are in the education sector.
  2. Take details, including organisation name and postcode, and raise as a lead

NOTE: Rather than 'we don’t give advice over live chat' - can you please  say ‘I am not the best person to advise on that, let me take your details and get a member of the right team to call you back’ 


[PLEASE DO NOT GIVE PRICES]