Thank you for contacting us. Can I ask who I'm speaking with?
[VISITOR GIVES NAME]
Thank you, [NAME]. As a long established law firm with offices in Andover, Romsey, Salisbury, Totton and Witney, we are proud to provide first-class legal services for individuals, businesses and charities in Wiltshire, Hampshire, Oxfordshire and elsewhere.
[PAUSE 10 SECONDS]
Is there anything else I can help with today?
[YES - ASSIST FURTHER]
[NO - THANK THEM FOR THEIR TIME]