Thank you for contacting us. Can I ask who I'm speaking with?
[VISITOR GIVES NAME]
Thank you, [NAME]. Our fees very much depend on your case, situation, and the department you will be working with.
[PAUSE 10 SECONDS]
Would you like a callback from our team so we can better understand your needs and discuss the costs with you?
[YES-SCRIPT STEPS]
[NO]
Is there anything else I can help with today?
Is there anything else I can help with today?
[YES - ASSIST FURTHER]
[NO - THANK THEM FOR THEIR TIME]