Thank you for your message. My colleague that gets in touch will be able to advise on costs should you wish to move forward.What is it you're needing help with please?

[VISITOR CONFIRMS]

[FAMILY LAW ENQUIRIES ONLY - NO OTHER DEPARTMENT OFFERS FREE INITIAL CONSULTATIONS]

Some areas of our Family Law service do offer free advice, however it depends on the matter in question, and your own personal situation. The best thing to do would be to discuss your circumstances with a member of the team.

[PAAUSE 10 SECONDS]

Would you be happy with me sending them your details for them to make contact?

[YES- SCRIPT STEPS]

[NO] 

Is there anything else I can help with today? 

[THANK VISITOR FOR THEIR TIME] 

[FOR ANY OTHER DEPARTMENT]

While that department doesn't offer a free consultation, the initial call back will be free to discuss your requirements further. I would be more than happy to pass your details to a member of the team who can discuss our approach with you, as we tailor our advice accordingly to your needs. 

 [PAAUSE 10 SECONDS] 

Would you like me to pass those details on? 

 [YES- SCRIPT STEPS]

 [NO] 

Is there anything else I can help with today? 

 [THANK VISITOR FOR THEIR TIME]