Can I contact X directly?

Thank you for contacting us. Can I ask who I'm speaking with?

[VISITOR GIVES NAME]

Thank you, [NAME]. You can contact x using our Team page:

[FIND STAFF MEMBER HERE: https://www.parkerbullen.com/site/people/]

[PAUSE 10 SECONDS]

Is there anything else I can help with today?

[YES - ASSIST FURTHER]

[NO - THANK THEM FOR THEIR TIME]