[VISITOR STARTS CHAT]

Hi, my name is [OPERATOR FIRST NAME]. What can I help you with today?

[VISITOR STATES REQUIREMENT. IF IT’S NOT VERY CLEAR WHAT THEY NEED, ASK THIS:]

Thanks. Can you confirm what telemarketing service you are looking for?

[VISITOR STATES REQUIREMENT, WHICH IS CLEARLY SOMETHING PARAGON DO]

OK. It's necessary to have an initial call to understand your brief, as campaigns are built on a bespoke basis. We can then provide indications around costings. With this in mind, please let me know your name, email address and telephone number? Alternatively, I can book you in for a discovery call at a time that suits you.

[1 IF VISITOR GIVES NAME & CONTACT DETAILS]

[IF BEFORE 5.30pm MONDAY TO FRIDAY]

Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.

[IF AFTER 5.30pm MONDAY TO FRIDAY]

Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch first thing tomorrow morning.

[IF OVER THE WEEKEND]

Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch first thing on Monday.

[VISITOR SAYS THANKS/CONFIRMS]

You’re welcome. Thanks for visiting!

[2 IF VISITOR WANTS TO BOOK A DISCOVERY CALL]

Thanks. Let me check the next available time. [USE CALENDLY LINK AND BOOK - https://calendly.com/charlotte-colman-3/15-minutes-paragon-discovery-video-call]