Script steps

[VISITOR STATES REQUIREMENT]


[IF LOOKING FOR A SPECIFIC COURSE USE SEARCH BAR TOP RIGHT OF WEBSITE TO FIND OR USE https://www.ptp.co.uk/training-courses/]


Thanks. [COURSE NAME] starts at £x for in-person and £x for virtual training. You will also earn X CPD hours with this course. You can book online for this here - [PASTE URL TO COURSE].


[IF LOOKING FOR ADVICE/SOMETHING ELSE OTHER THAN A SPECIFIC COURSE]


OK. So I can get a member of the team to contact you to assist, could I take your name, email address and telephone number?


[VISITOR GIVES NAME & CONTACT DETAILS]


[IF YOU THINK THEY’RE NOT IN THE UK]


Thanks. Can you confirm which country you’re based in?


[VISITOR CONFIRM COUNTRY]


Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.


[VISITOR SAYS THANKS/CONFIRMS]


You’re welcome. Thanks for visiting!