Script steps

[VISITOR STARTS CHAT]


Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?


[VISITOR STATES REQUIREMENT]


OK, are you an existing client?


[IF NO]


OK. I can book you in for a free consultation at a time that suits you.


[BOOK VIA CALENDLY - https://calendly.com/amit-outbooks]


[IF YES]


Thanks. So I can get a member of the team to contact you, could I take your name, email address and telephone number?


[VISITOR GIVES NAME & CONTACT DETAILS]


Thanks [VISITOR FIRST NAME]. We'll be in touch asap.


[VISITOR SAYS THANKS/CONFIRMS]


You’re welcome. Thanks for visiting!


[RAISE NORMALLY FOR BOTH CLIENTS AND NON-CLIENTS, BUT ALSO ADD DETAILS TO THIS FORM HERE - https://outbooks.co.uk/melu-chat/]


Outbooks USA leads only : https://outbooks.com/melu-chat/