[VISITOR STARTS CHAT]

Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?

[VISITOR STATES REQUIREMENT - SEE LIST OF THINGS THEY DO AND DON'T DO BELOW]

[IF THEY DON'T DO WHAT THE VISITOR NEEDS - REMEMBER, NECROTISING FASCIITIS SOLICITORS IS A LAW FIRM AND CANNOT GIVE MEDICAL ADVICE!]

Sorry, but we don't offer that legal service. Is there anything else we can help you with?

[IF THEY DO WHAT THE VISITOR NEEDS - BE SYMPATHETIC IF THEY ARE THE NECROTISING FASCIITIS SUFFERER THEMSELVES]

I'm sorry to hear that. Can you confirm when this happened?

[IF OVER 3 YEARS]

I'm sorry, but we can only assist with medical negligence claims which have happened in the last three years.

[IF WITHIN THE LAST 3 YEARS]

Thanks for confirming. We can help with this. So I can get a member of the team to contact you to discuss your case further, could I take your name, email address, and telephone number?

[VISITOR CONFIRMS DETAILS]

Thanks [VISITOR FIRST NAME]. Can you also confirm where this occurred?

[VISITOR CONFIRMS LOCATION WHERE NEGLIGENCE OCCURRED]

Thanks for giving me all that information, [VISITOR FIRST NAME]. Someone from the team will be in touch asap.

[VISITOR SAYS THANKS/CONFIRMS]

You’re welcome. Thanks for chatting with us today.

SERVICES OFFERED

Clinical negligence claims related to Necrotising Fasciitis

Clinical negligence claims related to Fournier's Gangrene

SERVICES NOT OFFERED

Anything medical - they are clinical negligence lawyers and cannot give medical advice.

Clinical negligence that isn't related to Necrotising Fasciitis Solicitors or Fournier's Gangrene - instead, guide them to Glynns Solicitors - https://www.glynns.co.uk