This removes the administrative burden from the operator, provides certainty on cost and ensures that any requirements or issues are dealt with the maximum of efficiency. AfterHours’ fixed fee retainer service brings with it insurance, to cover any difficulties faced by our clients connected with their premises licence and provides complete peace of mind should the worst happen. The service is provided by experts, on hand to advise out of normal office hours with fast, clear and practical advice.

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The service includes

• Access to due diligence documentation including risk assessments and Challenge 25 posters
• Audits of all premises licences held by our clients
• Direct access to expert telephone advice for you, your managers and business development managers
• Instant access to the licensing portal with the ability to view your premises licence at any time
• Insurance to cover your business in the event of enforcement action
• Minor applications such as transfers, change of designated premises supervisor (DPS) and gaming machine notifications
• Retention of original premises licences and provision of certified copies to sites