[VISITOR STARTS CHAT]
Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?
[VISITOR STATES REQUIREMENT - CHECK THAT IT IS SOMETHING WE DO FROM THE LIST BELOW]
OK, we can help you with this. So I can get a member of the team to contact you to discuss your enquiry, could I take your name, email address and telephone number?
[VISITOR GIVES CONTACT DETAILS]
Thanks [VISITOR FIRST NAME]. Can I also take the name and location of your business?
[VISITOR CONFIRMS BUSINESS NAME & LOCATION]
Thanks for giving me all that information, [VISITOR FIRST NAME]. A member of the team will be in touch asap.
[VISITOR SAYS THANKS/CONFIRMS]
You’re welcome. Thanks for visiting!
SERVICES THEY PROVIDE:
Welding certification
Vendor inspection
Non‑destructive testing (NDT)
Technical and quality consultancy
SERVICES THEY DON'T PROVIDE:
Welder Training
Inspection training
TBC