We offer a free 30-minute consultation and after we have discussed your needs we can prepare for you a fixed price quotation so there are no nasty surprises. We don't offer free advice on your situation during the consultation.

[PAUSE 10 SECONDS]

Would you like me to get a member of the team to contact you to arrange a free consultation?

[IF YES, AND REQUIREMENTS NOT ALREADY STATED]

Thanks. Could you tell me a little more about your requirements?

[CONTINUE VIA SCRIPT STEPS]