All our operators are native English-speaking, but through our messaging software we can communicate is almost any language, thanks to translation tools.

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If a visitor starts a conversation in a language that is not English, it is detected and translated into English, allowing our operators to understand the message.

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When the operator responds in English, it’s translated back into the visitors language.

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The conversation transcript contains both the native language of the visitor, and the English translation, so you can understand it.