Every time we handle a chat on your website, it’s logged in your client portal.

[PAUSE 10 SECONDS]

If the chat is a lead, or something that requires your attention, it’ll also be emailed to you. In the client portal, you can set which of these chats you get email notifications about, based on their tag. You can choose to receive an email for every tag if you choose.

[PAUSE 10 SECONDS]

If you’d like additional notifications, or need the chat data to be sent to software you use, like a CRM, you can set-up webhooks through services like Zapier, Make and IFTTT.