This varies depending on the industry you operate in or how niche your products/services are, but generally we recommend that you have at least 500 visitors a month to see value in our service.

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Most of our best performing clients have at least 1,000 visitors each month.

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A rule of thumb would be to project around 3-5% of your visitors using live chat. Some clients get less than this, but still get a great return on investment. Others have more like 5-10% using live chat, so see multiple chats coming through every day.