Adding a webhook to Melu is simple. Once you’ve started creating the integration in either Zapier, Make or IFTTT, they’ll give you a webhook URL to use.

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In your client portal, go to the section Team > Webhooks, and you’ll be able to add the webhook to Melu.

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Depending on the service you’re using, you may only need to enter a name for the webhook (to make it easily identifiable) and the webhook URL itself (in the orange box shown in the image above).

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You can add as many webhooks as you like.

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Once you have a webhook set-up, you can choose the chat tags that will use it. By default, these are the Lead and Client Lead tags.

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To change this, go to Team > Edit Team, and scroll down until you see the title ‘Webhook Notifications’.

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Simply check/uncheck the tags you require, and hit the ‘Update Edit Team’ button.