Script steps

[VISITOR STARTS CHAT]


Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?


[VISITOR STATES REQUIREMENT]


Yes, absolutely we can help.


[PAUSE 10 SECONDS]


Can you tell me a little more about your case, please?


[VISITOR GIVES DETAILS]


Thanks, we can definitely help you with that. If I could take your name, email address and telephone number, someone from the team will be in touch asap.


[VISITOR SAYS THANKS/CONFIRMS]


You’re welcome. Thanks for visiting!


Services offered:

  • Professional Negligence Claims against Solicitors