[VISITOR STARTS CHAT]
Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?
[VISITOR STATES REQUIREMENT- CHECK IT IS SOMETHING THEY OFFER]
Thanks for this information. Can you confirm if you are an employee or employer?
[VISITOR CONFIRMS]
OK. So I can get a member of the team to contact you, could I take your name, email address, and telephone number?
[VISITOR GIVES NAME & CONTACT DETAILS]
Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.
[VISITOR SAYS THANKS/CONFIRMS]
You’re welcome. Thanks for visiting!
[EMPLOYER]
Thanks for confirming. Can you tell me your business name and location?
[VISITOR CONFIRMS]
OK. So I can get a member of the team to contact you, could I take your name, email address, and telephone number?
[VISITOR GIVES NAME & CONTACT DETAILS]
Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.
[VISITOR SAYS THANKS/CONFIRMS]
Services offered:
Employees:
- Unfair Dismissal
- Workplace Discrimination
- Employment Settlements
- Employment Tribunal advice and representation
- Redundancies
- Fixed fee consultations
Employers:
- Employment Law Advice
- Annual Retainer For Employment Law Support
- In-house Training
- Staff Handbooks & Policies
- Employment Tribunal
- Settlement Agreements
- Fixed fee consultations
Other services offered:
- ID Checks and Verifying
- ID1 & ID2 Forms