[VISITOR STARTS CHAT]

Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?

[VISITOR STATES REQUIREMENT]

Thanks for explaining your requirements. So I can get a member of the team to contact you to discuss how we can help you with this, could I take your name, email address and telephone number?

[VISITOR GIVES NAME & CONTACT DETAILS]

Can I also take your company name and location?

[VISITOR CONFIRMS COMPANY NAME AND LOCATION]

Fantastic, thank you. Last of all, are you using any existing rental software solution and do you know how many users you would require on the system?

[VISITOR CONFIRMS CURRENT SOLUTION AND USER REQUIREMENTS]

Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.

[VISITOR SAYS THANKS/CONFIRMS]

You’re welcome. Thanks for visiting!