[VISITOR STARTS CHAT]

Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?

[VISITOR STATES REQUIREMENT - CHECK IT’S SOMETHING WE DO]

[IF YOU’RE NOT CLEAR ON WHO THEY ARE AND WHAT THEY WANT]

Are you a professional about to be or currently being investigated by your industry body? [IF SOMEONE IS WORRIED THEY ARE GOING TO BE INVESTIGATED, THIS IS A LEAD TOO!]

[IF NO]

Sorry, this isn’t something we can assist you with. We only represent professionals and firms ( mainly Solicitors/Surveyors/Accountants/Licensed Conveyancers etc) who are being investigated for misconduct or facing a hearing before the Tribunal. 

[IF YES]

Yes, we can help you with this. Can you tell me a little more about your enquiry?

[VISITOR GIVES DETAILS]

Thank you. So we can arrange an initial consultation, could I take your name, email address and telephone number?

[VISITOR GIVES NAME & CONTACT DETAILS]

Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.

[VISITOR SAYS THANKS/CONFIRMS]

You’re welcome. Thanks for visiting! 

Services offered:

• Represent professionals and firms ( mainly Solicitors/Surveyors/Accountants/Licensed Conveyancers etc) who are being investigated for misconduct or facing a hearing before the Tribunal- CAN help if based overseas)