[VISITOR STARTS CHAT]

Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?

[VISITOR STATES REQUIREMENT - CHECK IT’S SOMETHING WE DO]

Thanks. Can you tell me a little more about your enquiry?

[VISITOR GIVES DETAILS]

Thank you. So we can have someone consider your enquiry and come back to you, could I take your name, email address and telephone number?

[VISITOR GIVES NAME & CONTACT DETAILS]

Thanks [VISITOR FIRST NAME]. Can I also confirm your location?

[VISITOR CONFIRMS LOCATION]

Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.

[VISITOR SAYS THANKS/CONFIRMS]

You’re welcome. Thanks for visiting!

Services offered:

• Business
• Commercia property
• Clinical negligence
• Criminal litigation
• Dispute resolution
• Divorce, Family and Children
• Personal Injury
• Residential Conveyancing
• Lasting powers of Attorney
• Probate and Estate Administration
• Wills