[VISITOR STARTS CHAT]

Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?

[VISITOR STATES REQUIREMENT]

OK. I can book you in for a free discovery call at a time that suits you?

[IF YES - USE CALENDLY SCRIPT KB ARTICLE - https://calendly.com/donald-ica/general-meeting]

[IF NO]

OK, If I could take your name, email address and telephone number, someone from the team will be in touch asap.

[VISITOR GIVES THEIR DETAILS]

Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.

[VISITOR SAYS THANKS/CONFIRMS]

You’re welcome. Thanks for visiting !