[VISITOR STARTS CHAT]

Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?

[VISITOR STATES REQUIREMENT]

[FOR NEW CUSTOMERS]

OK. You should be able to find all the info you need on the website. Let me see if I can help you.

[IF YOU TAKE DETAILS FOR A LEAD, USE THE CRM FORM BELOW]

https://go.iris.co.uk/melu-live-chat-iris-submission.html

[MAKE SURE YOU CHOOSE ‘ELEMENTS’ FROM THE ‘PRODUCT OF INTEREST’ OPTION.