[VISITOR STARTS CHAT]

Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?

[VISITOR STATES REQUIREMENT - MAKE SURE IT'S SOMETHING THEY DO - SEE LIST BELOW]

OK. I can get a member of the team to contact you to discuss your requirements and give you a quotation. If I could I take your name, email address and telephone number, we'll be in touch asap.

[VISITOR GIVES NAME & CONTACT DETAILS]

Thanks [VISITOR FIRST NAME]. Could you also confirm your location?

[VISITOR CONFIRMS LOCATION - CHECK ON GOOGLE MAP - https://www.google.com/maps/d/viewer?mid=1GvWqqlVnXqs99KncHjC-m7zom4Q2-N0&ll=35.53560671681586%2C-80.8442453&z=11]

[IF VISITOR IS LOCATED OUTSIDE OF THEIR SERVICE AREA]

Thanks. Unfortunately you are outside of our service area, so we won't be able to help you.

[IF VISITOR IS LOCATED INSIDE OF THEIR SERVICE AREA]

Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.

[VISITOR SAYS THANKS/CONFIRMS]

You’re welcome. Thanks for visiting!

THINGS THEY DO:

Cabinetry

Refinishing Cabinets – painting / restaining

Refacing Cabinets – new doors & drawers

Custom Cabinet Design – 3D renderings, build and install

Built-in Cabinets

Roll-out Drawers

Drawer Slides

Lighting Under Cabinets

Cabinet Accessories

Carpentry

Crown Molding

Closet Systems

Coffered Ceilings

Wainscoting & Chair Rail

Shiplap

Paneling

Columns

Exposed Ceiling Beams

Fireplace Mantels

THINGS THEY DON'T DO:

TBC - list of things you are commonly asked for that you don't do/can't provide.