[VISITOR STATES REQUIREMENT - CHECK IT IS SOMETHING WE DO!]

Yes, we can help. Can you tell me a little more about your case, please? [IF NOT ALREADY CLEAR]

[VISITOR GIVES DETAILS]

Thanks. We offer a free consultation. If I could take your name, email address and telephone number, one of our expert solicitors will  be in touch asap.

[VISITOR GIVES DETAILS]

Thanks [VISITOR FIRST NAME]. Can you also tell me where the accident happened? [CHECK THIS IS IN ENGLAND OR WALES - NOT SCOTLAND OR NI]

[VISITOR GIVES LOCATION]

Thanks [VISITOR FIRST NAME]. We’ll be in touch asap.

[VISITOR SAYS THANKS/CONFIRMS]

You’re welcome. Thanks for visiting!