[VISITOR STARTS CHAT]

Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?

[VISITOR STATES REQUIREMENT]

Thank you. So I can get a member of the team to contact you to discuss your requirements further, could I take your name, email address, and telephone number?

[VISITOR GIVES NAME & CONTACT DETAILS]

Can I also take your location?

[VISITOR GIVES LOCATION]

Thanks for giving me all that information, [VISITOR FIRST NAME]. Would you also like to subscribe to our newsletter?

[YES- FILL OUT EMAIL ADDRESS AND NAME AT BOTTOM OF PAGE: https://franklinhodge.com/contact/]

Thanks for this. We’ll be in touch asap.

[VISITOR SAYS THANKS/CONFIRMS]

You’re welcome. Thanks for visiting!