What is the GP service?

Our cost-effective GP service enables you to speak with an experienced clinician whenever, wherever, and for as long as you need. The service offers round-the-clock support from an experienced GP. The convenient free phone helpline has no limits on consultation time or the number of calls.


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The available doctors can issue private prescriptions that can be delivered via an online pharmacy directly to you home or workplace quickly and discreetly. You will also have access to a comprehensive health, disease, lifestyle and travel database with up to date information on more than 1,000 topics.


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This service is provided by BHSF and is not a replacement for your own NHS GP. You may still need to see your own NHS GP or contact the emergency services if the doctor feels it is necessary. Irish female residents cannot use the service if they are, or suspect they may be pregnant. The GP Telephone Consultation Service is available 24 hours a day, 7 days a week. The online consultation service is available 08:00am to 10:00pm GMT(+00:00), seven (7) days a week, excluding UK bank holidays.