[VISITOR STARTS CHAT]

Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?

[VISITOR STATES REQUIREMENT]

[1 IF INTERESTED IN MEMBERSHIP]

That's great! You can start you sign-up for your free membership here - https://members.fintechconnector.com/user/sign_up

[2 IF THEY ARE INTERESTED IN MEMBERSHIP, BUT WANT TO SPEAK TO SOMEONE FIRST OR ARRANGE A DISCOVERY CALL]

OK, I can book you in for a discovery call at a time that suits you. [BOOK TIME VIA https://meetings.hubspot.com/fintechconnector/angel-lorente]

[IF THEY DON'T WANT TO BOOK A CALL, BUT WANT SOMEONE TO CONTACT THEM - JUMP DOWN TO OPTION 4 BELOW]

[3 IF THEY ARE AN EXISTING MEMBER NEEDING HELP]

OK, the best thing to do is email memberservices@fintechconnector.com and someone from the team will be in touch asap to assist. 

[4 ANYTHING ELSE]

OK, I can get a member of the team to contact you to discuss this. If I could take your name, email address and telephone number, we'll be in touch asap.

[VISITOR GIVES NAME & CONTACT DETAILS]

Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.

[VISITOR SAYS THANKS/CONFIRMS]

You’re welcome. Thanks for visiting!